Effect of Digital Transformation on Retail Banking Trends

Effect of Digital Transformation on Retail Banking Trends

Banks and financial institutions aren’t usually at the forefront of innovative customer service and business agility, but many are starting to catch up. Over the decades, new technological and cultural developments have changed peoples’ expectations around their...
GDPR & CCPA: The Future of Data Privacy in the U.S.

GDPR & CCPA: The Future of Data Privacy in the U.S.

As of January 2020, businesses that process data on California residents will have to comply with the California Consumer Privacy Act (CCPA). The state is following in the footsteps of the European Union (EU), which established the General Data Protection Regulation...