Get skilled technical support whenever you need it.

24/7 Emergency Support

Get help the moment you need it. Ripcord offers round-the-clock support for urgent issues, any time of day or night. 

Report an Issue

Report incidents, problems, or operational concerns anytime to support@ripcord.com. Your message will be automatically routed to the right expert for fast resolution. 

Security Incident Reporting

For security-related issues or concerns, please email compliance@ripcord.com.

Help Desk Support does not include the following first-level support services from Ripcord: Training; consulting; setup and access assistance; explanation of Service features; diagnosis of problems originating from connected applications and user stores; assistance with custom portal code and associated server(s) provided by Client; support of Client network configuration; Client end-user computers, Client network equipment, or any other Client owned hardware.